PRIVACY POLICY

Cyberstore and you

Welcome to cyberstore.mu. This website is the property of Cyberstore Ltd, Limited Liability Company registered with the Corporate and Business Registration Department (CBRD) of the Republic of Mauritius as an e-commerce website. Our website address is https://cyberstore.mu. Throughout the website, we shall refer to our business (Cyberstore Ltd) as “We”, “Us”, “Cyberstore” or “cyberstore.mu”. “You” as the customer shall be referred to as “You”, “User”, “Client”, “Owner”, “Buyer”, & “Visitor” “Customer”.

As an online store, we make it our duty to protect the information we collect about you as per governing laws in Mauritius and more precisely; the Data Protection Act. Please find all details related to privacy policy below:

What personal data we collect and why we collect it

Your personal information

For unregistered visitors, we don’t collect any personal information other than those stated in the Analytics section. If you want to register an account with Cyberstore, you will need to provide a valid email address and create a strong password. Please note that the password that you will create will only be known to you. When registering, our system will warn you if you are using a weak password. We recommend a password of at least twelve characters long. To make your password even stronger, use upper and lower case letters, numbers, and symbols like ! ” ? $ % ^ & ). If you lose your password please click on “Lost your password?” link on the logging in page to reset it. We don’t see your password at any time. But we can create a reset password link to your email upon request.

Information we collect to process your order

We need the information below to process your order and get it delivered to you:

  • Your full name
  • Your company name
  • Delivery address
  • Billing address
  • Phone number
  • Email address

We need these information to deliver your order to you.

Comments

When visitors leave comments on Cyberstore.mu, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you want to contact us via contact forms, we will need your name and your email address in order to reply to your possible request or question.

Cookies

We use cookies on Cyberstore to make sure you have the very best online shopping experience. But what are cookies? And how are we using them? Cookies are an invisible piece of information that we save in your internet browser. There are many types of cookies. We use what we call functional cookies on our website. Please find examples of how we use cookies to facilitate your shopping journey with us:

If you add a product to your cart we set a temporary cookie so that if your browser closes, the selected product(s) will stay when you come back to cyberstore.mu.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Learn more about cookies and how to turn it on and off in your browser: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics on our website to analyse and provide better services to our visitors. Typical information we track using analytics includes browser information like which type of browser you are using. What devices you are using to browse our website and information like from which website you have been redirected to us.

Who we share your data with

We don’t share your personal information or any other information with third parties to the exception of legal requests and our payment gateway. Your information is secured on our web servers.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this website or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How we protect your data

Your data is kept protected on a highly secured cloud web server. We use https protocol throughout our website to make sure the data you enter is kept secured.

If you have any questions about personal information we collect from you, please contact us.